Text Messaging Privacy Policy
Effective Date: 1/1/2024
At Victorias Massage Practice, we are committed to protecting your privacy and ensuring that your experience with us is secure and enjoyable. This Text Messaging Privacy Policy explains how we collect, use, and protect your personal information when we send text messages (SMS) to you. By providing us with your phone number, you consent to the practices described in this Policy.
1. Information We Collect
When you opt-in to receive text messages from us, we may collect the following information:
Your phone number
Your consent to receive text messages from us
Information about the products, services, or updates you request or sign up for
Interaction data (e.g., when you respond to or open our text messages)
We do not collect sensitive personal information (like financial or health data) through our text messaging service.
2. How We Use Your Information
We may use the information we collect for the following purposes:
To send you transactional messages (e.g., appointment confirmations, appointment updates, appointment reminders)
To send you promotional messages or offers if you’ve opted in to receive them
To provide customer support and respond to your inquiries
To personalize and improve our communication with you
You can opt-out of marketing text messages at any time by following the instructions provided in each message.
3. Consent to Receive Text Messages
By providing us with your phone number, you agree to receive text messages from us. These messages may include important notifications, promotions, or updates related to our products and services. You can opt-out at any time by replying “STOP” to any text message you receive from us. After opting out, you will no longer receive promotional text messages, but you may still receive essential transactional messages related to your appointments or account.
4. Data Security
We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it. However, please note that no method of transmission over the internet or via mobile device is 100% secure, and we cannot guarantee the absolute security of your data.
5. Sharing Your Information
We will not share your personal information (including your phone number) with third parties for their own marketing purposes. However, we may share information with service providers who assist in sending text messages, managing communication, or providing customer support on our behalf. These third-party vendors are obligated to maintain the confidentiality and security of your data.
6. Opting Out
If you no longer wish to receive text messages from us, you can opt out by replying “STOP” to any text message you receive from us. After opting out, we may still send you transactional messages related to your appointments or account (e.g., appointment notifications, appointment updates).
7. Changes to This Policy
We may update this Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the "Effective Date" at the top will be updated accordingly. Please review this Policy regularly to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Policy or our text messaging practices, please contact us at:
Victorias Massage Practice
6095 Marshalee Drive
Elkridge, MD 21075
Email: victoriasmassagepractice@gmail.com
Phone: 443-945-9622
Consent
By providing us with your phone number and opting in to receive text messages, you acknowledge that you have read, understood, and agreed to this Text Messaging Privacy Policy.